We have successfully connected and communicated with the Endnode but when we attempt to connect to the PR55 the Alpha Station software displays “None” under Identifier and if we select “Sensor View & Setup” we can an error “Unable to Communicate with Modem” message.
I have verified the comport being used in Device Manager and have attempted restarting both the computer and the PR55.
Yes I did, and checked to make sure it was correct. But, I would think even without that option selected the Alpha Station should still be able to connect and identify the wireless modem.
No, I’ve restarted the computer and the modem. When I plug the USB cable in I see the virtual comport get created. Looking into the modem where the USB is plugged in I see a red light.
I am also having communication issues. My pr55-1 wireless sensors responds perfectly while near the base station but loses communication when moved to its permanent location
Would getting a stronger hertz improve anything? also do these wireless sensors work as a mesh network. not sure if telling you about our application would help trouble shoot other possible issues but we use these on Frac locations to monitor fuel levels on frac pumps