We purchased an ASM1-2 Endnode and PR55-17A Wireless USB Modem. Just getting started and ran into an issue.
We are following instructions on this page - https://ncd.io/4-20ma-output-usb-wireless-endnode/
We have successfully connected and communicated with the Endnode but when we attempt to connect to the PR55 the Alpha Station software displays “None” under Identifier and if we select “Sensor View & Setup” we can an error “Unable to Communicate with Modem” message.
I have verified the comport being used in Device Manager and have attempted restarting both the computer and the PR55.