The light sensor configured to send sensed data every 10 secs to the NCD mqtt gateway suddenly stops sending on and off

Products
1

The light sensor configured to send sensed data every 10 secs to the NCD mqtt gateway suddenly stops sending on and off. then upon pressing reset is sending data.
Please provide an insight into this. Where as the environment sensors connected to the gateway has no issues. It periodically sends data every 10sec.

2

Hi,

Can you please provide a link to the sensor you are using?

3

Our sensors are deployed in a private network. So unable to access from external. For the light sensor that stops sending at times, I have increased the data Transmisson interval from 10s to 20s. Light sensor should be able to support 10 sec transmission interval right? It is not different from other sensor types in this regards is our assumption.