Surface mount repair

dannojr · October 16, 2018, 8:13pm

One of our fusion boards had a piece fall off for no reason. It is part of ADHOC Port 2 next to a part 22-35L.

jacob · October 16, 2018, 8:54pm

Hi,

Did the pins fall off of the board or did the black plastic jumper piece fall off of the pins?

dannojr · October 17, 2018, 11:08am

It isn’t the pins. I’ll attach a pic.

jacob · October 17, 2018, 2:59pm

Oh, ok. I’d have to recommend an RMA to fix that issue: https://ncd.io/contact-us/product-returns/

At first glance it looks like insufficient solder paste. We’ll take a look at it and test the other components on the board.