We recently purchased several Industrial High-Power Relay Controller 2-Channel with UXP Expansion Port SKU: ZUXPR220PROXR boards and are using the Ethernet to Serial Communication Module SKU: NCD5500 as the communication port for each of them.
At this point, I have only been able to communicate intermittently with the relay controller board. When I say intermittently, I mean that I have at least been able to get the device ID from the network but have not been able to communicate any further with the controller. I have attempted to use the NCD Base Station, Alpha Station, NCD5500 Module Web Interface as well as the NCD config software without any luck.
Considering that I may be confused on which software package or version to use to talk with the relay controller, are there any hints or suggestions that may aid me in my pursuit at communication?