PR35-12 Sensor Short

I am using your MCP9600 breakout PCB (SKU PR35-12) and currently seeing room temperature readback despite probe temperature. This is consistent with a short circuit in the thermocouple connection. My probe tests perfectly with other sensors.

It seems like there is an extra copper strap soldered to my PCB that shorts the sensor? I can verify with my meter—probe connection reads short circuit even with my probe unplugged. This strap isn’t present in the pictures on your website. Please see attached photograph.

Shall I cut off this extra strap? It’s hard to believe this is manufacturer error, but that’s my best idea right now…

yes the back strap should not bee there. please cut it off.
Apologies for the inconvenience