pH Sensor Probe Leaked need replacement

Products
21

@Bhaskar @TravisE_NCD_Technica Sorry guys, no connection to the gateway from the pH sensor.
Tried multiple gateways. This gateway also has the latest firmware on the board you sent me.

I’m monitoring the gateway’s serial logging and after the certificate output, the only message is the one for the gateway itself.

                                      -----END CERTIFICATE-----
                                                               Pass is null
Seconds since last loop: 4.88
                             Gateway updated with Topic: /v1.6/devices/34:94:54:F7:96:C8 Message: {"mac":"34:94:54:F7:96:C8","ip":"192.168.1.138","xbee_address":"00:13:A2:00:41:F6:D0:78","network_id":"7FFF","preamble":"0","tx_power":"4","xbee_ready":"1"}

Not sure what to do here. At this point, client has been waiting for months while I try to resolve this. Kind of disappointed here - never experienced this with NCD products before.

22

@ybakos @TravisE_NCD_Technica i think we can get on a call and take a quick look

1 Like
23

i sent you a meeting invite…

24

Thanks again @Bhaskar and @TravisE_NCD_Technica for the special help.

As a log here for future reference / others, the problem was the message parsing code in the gateway firmware, which has been updated.

Gateway is hearing the sensor now!

1 Like
25

Thank you for posting resolution here for future users!