pH Sensor Probe Leaked need replacement

Products
#1

Hello,
I just opened the pH and Temperature Sensor (PR55-47pH_B) to find that the fluid in the wand has leaked everywhere in the package, including inside the sensor case. There is crusty residue everywhere. Order 496034.

Can a replacement sensor w/ probe, or just the wand / probe be sent to me? Iā€™d like this to ship slowly, to arrive the week of August 1 if possible, because I will be on the road this week. :slight_smile:

Thank you!

2022-07-25 09.26.11
2022-07-25 09.26.111920Ɨ2560 397 KB

2022-07-25 09.25.57
2022-07-25 09.25.571920Ɨ2560 398 KB

#2

Hi,
this liquid is just to keep the probe moist.
is the sensor not functional ?
Thanks

#3

Understood, @Bhaskar . I will check upon my return to the office.