I am trying configure a handful of devices we recently received and out of the 2 devices I have attempted to configure so far, I have been unsuccessful. I am configuring with Digi XCTU as I have had trouble getting Alpha Station to work reliably in the past.
I have a PR55-17A USB modem and so far have attempted to configure a PR55-44 RTD sensor and a PR55-3 Thermocouple sensor, both of which don’t appear to be communicating. The modem as well as devices have the same network and encyption key settings set via XCTU. I have ensured multiple times that I write those settings to the device:
I then toggle this switch to the on position and see the LED with the red arrow flash twice. Just to make sure, I also tried switching it to the other position as well to test if that was actually the on position.
I tested one of our other devices we had ordered a few years ago (PR52-33A) that I configured in XCTU as well. I am seeing frames being received from that device.
The same settings as in that screenshot. I tried using Alpha Station for this configuration batch as well, and the device would never show up after I supposedly put it in config mode.
gen 1 sensor factory reset
press release Reset button
immediately press and hold cfg button for 20sec
release cfg button
wait for 3 sec
press and release reset button