NCD Robustel EG5120 - Serial Bindings Fix after Factor Reset

Hello NCD,

I have a Robustel EG5120. I Factory Reset the Device using the Web UI (System > Profile > Default Configuration Section > Restore to Factory Default Configuration).

I then ran bash <(curl -sL https://raw.githubusercontent.com/node-red/linux-installers/master/deb/update-nodejs-and-nodered) --node20 as per this post: Updating Node Red and Node.Js on Robustel Enterprise Gateway (or reverting to factor defaults) - #3 by jacob

I am up and running with Node Red 4.0.9

I downloaded the NCD Enterprise Pallete, but when I setup the gateway, I think the serial bindings are incorrect. I can’t seem to select the one I need to receive payloads and connect to the Digi.

I should be seeing this:

I downgraded to Node JS 18 since I thought this may be an issue.

Please help me with fixing this issue. Thank you!

@jacob @Eduardo_Mtz please can you help with this

Hi @tulanowski In the Serial Port property, instead of using the lens icon, manually type /dev/ttymxc2


Then click on done and deploy.

Please try this and share us the results.
Thank you,
Eduardo M.

Hey I actually did this after I posted, and it worked… I am just hoping that this won’t be an issue long term. Any idea what may have happened?

Thank you!

Unfortunately its an issue with the NodeJS Serial Port library not recognizing the name of the serial port as a valid serial port so it doesn’t display it as an option. I’ll add it to the feature request to list this port specifically if it shows as its core to our Enterprise Gateway.

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@jacob thank you, appreciate it as always!