NCD endNode eMailer false triggering

Hardware
1

My endNode eMailer sporadically triggering all 3 channels for no reason. Worked fine for about one year. What to do ? Bob

2

Hi Bob,

How often is this happening? If it’s occurring frequently can you try disconnecting all signals from the inputs and see if it continues to happen?

Also what is connected to the inputs and how long is the wire connections to the inputs?

Thank you,
Travis Elliott

3

Hi Travis, The triggering happens randomly say around every 5 to 10 days. The inputs come from a security system which is a zero ohms closure. The connecting cable is about 5 feet in length which is on a CAT5 cable. Thanks, Bob