We are very sad that we have had too many difficulties with the sensors.
Recently our colleague @adalgiza.rios_gomez ordered 2 more sensors to integrate them to our hydroponic system. Both were working “fine” until we tried to perform a FRC calibration.
Now the sensors don’t seem to turn on, we tried a factory reset (RST + CFG for 20 seconds + 5 seconds + RST) and nothing seems to work.
The SCD30 does not even turn on to confirm that the sensor MCU is working.
The XCTU along with the Zigmo module is able to find the remote module on the PANID 7FFF, but the sensor does not send anything.
The alpha program does not list any of the modules. We don’t know what to do and it is too frustrating to set up a network with such difficult to configure and calibrate sensors.
Please help us, we have only 2 of the 4 sensors working that were supposed to be working weeks ago.