Help on xbee sx 868 and wireless ethernet modem

Hello, I have a few questions to make.

I have a wireless Ethernet modem with xbee pro s3b board on it, and I also have a 3 wire rtd transmitter with a xbee sx868.

Question 1: I cannot receive data on the Alpha station on sensor view. Do I have to make anything or they should communicate out of the box?

Question 2: What is the correct orientation of xbee sx 868 on the board pr55-27 (the board of the 3 wire rtd transmitter).

Thanks in advance.

Hi,
can you share your order number.

Both should have the same freq module else they wont communicate with each other.

also can you share picture of the both modules.

Thanks

Thanks for the help Bhaskar.

The requested Images are in attachment.
The order number is the following : Order #434839.

Long Range IoT Wireless RTD Temperature Sensor
Industrial IoT Wireless to Ethernet Modem

Thanks in advance.

we are sending a replacement unit ASAP.
Apologies for the inconvenience.

Thank you but what is the problem?

the sensor wireless module is 868Mhz and Ethernet wireless module is 900mhz.

due to the freq diff they wont talk to each other.

The replacement unit is on its way.

Thank you :slight_smile: the unit is installed (swapped one by another respecting pin 1).

I think i have a reading :smiley:

excellent… let me know if you have any questions.

Thank you :slight_smile:

I will now have to understand how to change period of report time and that stuff.
As i got to know it can be done using alpha station software.

One last question, do you have any php/python/anything that runs on linux, able to:
1 - receive a reading (not very important since i can start a socks server)
2 - Decode a reading (if i cant find i will have to code it).

Thanks in advance

checkout this python lib