Did I get the wrong part? (PR33-36 vs PR33-13)

Hardware
1

I recently ordered two of the PR33-36 (0-20 VDC) units, and got two units labeled “PR33-13 0-10V ADC” in silkscreen on the top of the card, and with a paper label reading “0-20 VDC” on the bottom.

I connected the unit to two voltage sources, 13.6 and 12 VDC, and got maximum readings for both channels.
Lowering the one of voltages to the 9-10 VDC range yielded readings on that channel less than the maximum that were linearly related to one another, as one would expect.

Input voltage to the board is 12 VDC

The sampling software configured the MCP3428 to continuous conversion mode with gain=1 and 12-bit resolution.

Did I get sent the wrong parts, or is there some way to get voltage readings above about 10 VDC?

Thanks,

jw

2

HI, can you share a closeup picture of the board .

Note: Set MCP3428 gain at one to read 0-20V Signal

Voltage = Raw_ADC*0.000612 ( to read 0-20V DC at 16-bit resolution)

3

top1
top1.jpg384×512 71.3 KB
bottom
top2
top2.jpg384×512 60 KB

Gain bits G1 and G0 are set to zero for gain of 1x

Both boards have similar markings

This is in reference to order #399138

Thanks,

jw

4

can you share a closeup picture of this part
closeup

5

Sure. How is this?

IMG_20200224_152738774
IMG_20200224_152738774.jpg4000×3000 2.5 MB

6

Yes, you are correct this is a 0-10V ADC board.
https://ncd.io/contact-us/product-returns/

please send it back and we will send you a replacement.

Thanks