For the Enterprise IIoT Gateway Web Interface, there are two passwords that should be changed. One is the password for the admin user printed on the side of the Gateway next to IP field on the sticker. The other is the ncdio user which has the default password.
You can change the admin password from the web dashboard at System > User Management > Super User (tab). The default username and password can be found on the sticker on the Gateway next to the IP field in the format username/password with the / acting as a delimiter.
The ncdio password will require SSH access. By default SSH access is enabled when you’re connected to the Gateway over the WiFi Access Point and ETH1. You can find a guide on enabling SSH over ETH0 or when WiFi is acting as a client on a network at: SSH into your IoT Enterprise Gateway - NCD.io
Once SSH is enabled for the network interface you can run PowerShell on windows or the terminal on Mac/Linux and use this command (replace xxxx with the last four of your Gateway’s MAC address):
ssh ncdio@ncd-xxxx.local
When prompted for a password use ncdB3ast
Once you’re SSH’d into the Gateway use this command: passwd
You will be prompted for the new and old passwords.