Hi,
We did receive few weeks back some replacement board and I suspect they are for this device: https://store.ncd.io/product/iot-long-range-wireless-production-counter-transmitter/.
I would like to know why we received them since we didn’t have any discussion about that…
Thanks!
Hi Frederic,
We encounter a manufacturing defect. We were not sure who was impacted and who was not so we sent replacement to all the users.
Thanks
Hi Anil,
And can I know what’s supposed to be the problem cause we do have a problem with one captor (doesn’t work anymore even after we changed the batteries)…
can you share the board picture ?
Yes, this unit is impacted.
Thanks for your help!
