ASM2-3 Email Generator - Hung up

I have been successful in configuring my ASM2-3 Email Generator and it was sending emails perfectly. As I was configuring the last input, the device suddenly locked up and now displays a continuous Blue light.
Pushing the Mode button has no effect. The wifi connection is not on either.
Power up/down has no effect on the light… it remains continuous Blue.
I’ve left it powered down overnight and no change on power up. Likewise, leaving it on for hours does not present a change.

Is there a way to force reset the device or something else I can try ??

thanks … Ron

Hi Ron,

I have replied to the ticket you submitted. I will converse with you there.

Thank you,
Travis Elliott