Hello, We have an NCD EG5120 Robustel Gateway, and recently have been experiencing an issue where the gateway stops being connected and displays this message:
“Failed to Connect”
A reboot fixes this, but we have not had this problem before. Any idea what could be causing this?
We are running Node Red 4.0 and NCD Enterprise 1.0.3 Pallete.
Could you recommend a Node Red Flow/logic to reset the connection to the ege computer, rather than rebooting the entire device?
Thank You
Hi @tulanowski To address the issue, you might try enabling or disabling some debug nodes to activate the “Deploy” button. This will allow you to redeploy the flow and prompt the “Wireless Gateway” node to retry its connection. Please refer to the following GIF for clarification.
Additionally, I’m sharing this flow to verify if the “error” occurs. If it does, you can use an exec node to execute the “pm2 restart all” command on the Enterprise IIoT Gateway.
[{"id":"2c50ba050fa9135e","type":"change","z":"f908487c97b77286","name":"check code status","rules":[{"t":"set","p":"payload.code","pt":"msg","to":"1","tot":"num"}],"action":"","property":"","from":"","to":"","reg":false,"x":3210,"y":480,"wires":[["107bfe0f308343c4"]]},{"id":"107bfe0f308343c4","type":"exec","z":"f908487c97b77286","command":"pm2 restart all","addpay":"","append":"","useSpawn":"false","timer":"10","winHide":false,"oldrc":false,"name":"Reboot Gateway","x":3410,"y":480,"wires":[["b077d71995900bfb"],["b077d71995900bfb"],["b077d71995900bfb"]]},{"id":"decab05940cc52e0","type":"switch","z":"f908487c97b77286","name":"filter error","property":"topic","propertyType":"msg","rules":[{"t":"eq","v":"error","vt":"str"}],"checkall":"true","repair":false,"outputs":1,"x":3040,"y":480,"wires":[["2c50ba050fa9135e"]]},{"id":"b077d71995900bfb","type":"debug","z":"f908487c97b77286","name":"debug 6","active":true,"tosidebar":true,"console":false,"tostatus":false,"complete":"false","statusVal":"","statusType":"auto","x":3600,"y":480,"wires":[]}]
Take a look and let us know if you have any questions.
Thank you,
Eduardo M.