ProXR Lite controlling Turnstile with Fusion Software

Hardware
#1

I noticed a few other topics related to turnstiles.

We are using a ProXR Lite relay board to control 4 turnstiles via enterprise software called Fusion. We have a random dropout of USB devices (card readers at the turnstiles) to our control PC. Causing gates to not open. Works fine for a while after a reset

Turnstiles are wired directly with dry contacts to the relay board.
Relay boards are powered by external power and USB is plugged into a USB hub.
USB Hub also has usb-cat5 extenders plugged in (for the card readers).

Would an Induction suppression capacitor be needed? If so, where would they be wired into?

Any help would be appreciated! Thank you

#2

Hi,

Yes, this sounds like a typical induction issue. This article shows a wiring diagram of how to install an induction suppression capacitor between the relay and the load.

We sell these induction suppression capacitors here:

If you have any other questions please let us know.

Thank you,
Travis Elliott

#3

Travis,

Thank you for getting back to me. We had an electrician check out our wiring from the boards and turnstiles. The electrician is saying that the motors being used are 3-wire and not 2-wire.

Any thoughts on how to go about installing these capacitors? We have read through the link above but it is unfortunately wired differently than our setup.

Thanks in advanced