I have a gateway that has worked fine connecting to simple networks and mobile hotspots.
However I have been trying to get it to connect to our corporate network (which uses a controller based wifi system) and running into issues.
On any other network I get a solid green light and packets to my broker.
On the corporate network I just get a white blinking light indefinitely.
I have been working through it with our IT and the main roadblock we are coming into so far is that we are not able to verify the mac address of the device or see any unknown mac addresses trying to connect to these WAPs.
I connected just the gateway and my laptop to a hotspot and ran ARP to find devices and think I have the mac address but we have no logs of the address hitting the network.
Is there a definitive way to determine the mac address or any other steps we should be taking to get the device on the network?