Issues with Current Monitoring Controller


I am writing because I am running into issues with a current monitor controller. It is the same controller that started this thread:

The controller stops responding every once in a while (2 to 4 days) and the only way to restart comms with either resetting power to the module or entering into the Gen3 Ethernet Module and going management-> reset.

As additional info…
Attached are screenshots of the web interface of the Gen3 Module, which appears with all parameters empty.
The only way to change parameters in the Gen3 Module is to do this via the NCD Config tool on a windows machine.

Use the NCD5500 Configuration Tool software on your windows computer to enable the keep alive timeout on the module and set it to something like 10 seconds. This should resolve the issue you are seeing.