Gen3 Ethernet Module and Industrial Relay Controller 16-Channel DPDT + UXP Expansion Port

We have purchased over 12 of this board from NCD. The first 10 came equipped with the LanX module, the most recent boards were provided with Gen3.

I am able to use base station over a LanX module to identify the boards and open the control software.

Following the steps for Gen3 to establish a Static IP with a jumper base station is unable to identify the board. After attempting this and trying again with the LanX module, the LanX module is no longer working either.