I have a few Fusion controllers that have been in operation for a few months now, but have developed an odd behavior. I can communicate with the boards, via both the NCD Base software and via my own software, but the boards do not act upon commands sent.
For example, using Base, I can send commands via the Pro XR screen to turn on/off relays, but the relays do not trigger. However, the relay status change is represented in the software, and the commands can be seen transmitted back to the board, as well as back to computer over the network (sniffing lantronix TCP protocol using Wireshark). While connected with Base, the busy light on the Fusion controller blinks rapidly. Additionally, checking the input states of the AD input board is not handled. I do not receive any traffic back on input changes (I have push notifications configured).
I receive the same behavior with my software. I can send a command to the controller and receive an ACK, but no action occurs on the controller.
I am off site, but will have one of my techs able to look at it tomorrow, and will be able to remotely access the boards that are exhibiting this behavior.
The configuration of each Fusion controller is as follows:
Fusion 4 Chnael DPDT (FR41DPDT)
- TLEE Module
- Lantronix XPORT module
- AD GPIO board (using for input only to detect switch contact).
Any questions or advice would be greatly appreciated.