Azure Micro Gateway - can not connect sensors

Hardware
1

Hello, I bought Micro Gateway (MG) for Microsoft Azure and couple of sensors (Environmental, Vibration/Temperature, Wireless Asset Monitor). I correctly set-up MG for conect to Azure IoT Hub, but I CAN NOT connect any sensor to MG!

I tried many procedures (what described here), but without succes.
I have MG in “listening” mode (led is slow blue flashing), on notebook I’m connected to WiFi_Micro_Gateway network, I have open NCD Gateway Config page, but on “Devices” page I can not see any sensor.
I’m tried remove batteries from sensors and return it back … press RST button for 2, 6, 20 sec … without succes.

And … YES … antennas has been already mounted on MG and sensors … :slight_smile:

This problem appeared for all 3 sensors.

Can you help me please?

2

Have you turned the sensors on? You must either flip the black switch inside the sensor on or if there is a jumper instead of a switch move the jumper.

3

OMG … I am ashamed. There are black switches in my sensors and I dont saw it … :-/

Thank you!

4

No worries. It happens all the time. We need to include something in the shipment that tells the user they need to turn it on. We’re still working that out.